CASE_STUDY::DATA_TO_DECISIONS

From Fragmented Integrations to Real-Time Governance

47 source systems with no unified data modelWeekly batch ETL jobs taking 18-24 hours to completeConflicting metrics across departments (same KPI, different numbers)

PRIMARY_OUTCOMES

Report Generation
3 days → 15 seconds
↑
Data Processing
2M events/day
↑
Decision Speed
10x faster
↑
Data Quality
94% accuracy
↑
OVERVIEW

The Challenge

A government agency responsible for economic development was operating with data scattered across 47 systems—ERP, CRM, licensing platforms, and legacy databases. Each department maintained its own reports, leading to conflicting numbers in executive meetings. Strategic decisions were delayed by weeks waiting for manual data reconciliation. The agency needed a single source of truth for operational and strategic intelligence.

Data Landscape

  • 47 source systems with no unified data model
  • Weekly batch ETL jobs taking 18-24 hours to complete
  • Conflicting metrics across departments (same KPI, different numbers)
  • No data lineage or quality monitoring

Business Impact

  • Executive decisions delayed by 2-3 weeks waiting for data
  • Policy effectiveness unknown until quarterly reviews
  • Manual effort: 40 FTEs generating reports instead of analyzing data
  • Inability to respond to real-time economic events

Technical Constraints

  • Data residency requirements (all data must stay in-country)
  • Legacy systems with no APIs (screen scraping required)
  • Strict access controls and audit requirements
  • Limited budget for commercial data platforms
ENGAGEMENT PHASES

How We Delivered

01

Data Architecture Design

Mapped all data sources, designed unified data model, and selected open-source stack (Kafka, Spark, Trino, Superset). Established data governance framework and quality standards.

6 weeks
02

Platform Build

Built data ingestion pipelines for 47 sources, implemented real-time streaming and batch processing, deployed data lake and warehouse. Established CI/CD for data pipelines.

10 weeks
03

Analytics & Dashboards

Built 23 executive dashboards, 47 operational reports, and self-service analytics portal. Implemented role-based access control and audit logging.

8 weeks
04

Enablement & Scale

Trained 12 departmental data teams on platform usage, SQL, and dashboard creation. Established data stewardship model and continuous improvement process.

6 weeks
05

Performance Optimization

Optimized event throughput, reduced API latency, and implemented intelligent traffic routing for scalability and reliability.

8 weeks
CAPABILITIES

Capabilities Delivered

Unified Data Lake

Centralized repository for raw, processed, and curated data with versioning and lineage

Real-Time Streaming

Kafka-based event streaming for real-time data ingestion and processing

Analytics Engine

Spark and Trino for batch and interactive analytics on petabyte-scale data

Executive Dashboards

Real-time dashboards for KPIs, trends, and operational metrics across all departments

Data Governance

Data quality monitoring, lineage tracking, and compliance controls

Self-Service Analytics

Superset-based portal for departmental teams to build their own reports and dashboards

RELATED CASE STUDIES

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CLOUDMIGRATION

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Reducing MTTR from 4 hours to 12 minutes through observability and automation

Struggling with Integration Complexity Mode?

We've built data platforms for government agencies and enterprises across the GCC, turning data chaos into actionable intelligence. Let's discuss how we can unlock the value in your data.

Real-Time Analytics Platform Case Study | Neurasal | Neurasal